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British Retailer Begins Revamping, Closing Stores

April 20, 2017: 12:00 AM EST
British department store chain Marks & Spencer is closing six stores as part of its planned operational overhaul, but vows to find jobs for all 380 employees affected by the move. The company said last year that closings and store conversions were in the offing to trim the amount of floor space devoted to faltering clothing lines. Thirty full-line U.K. stores – they sell homeware, clothing, and food – will be closed, while 45 will become food-only shops. The company has had to face the reality that customer shopping habits are changing: people don’t do “one big shop” anymore, and they often buy online and pick up in store. Even with the closings, the company is launching new stores, with 34 food and two full-line shops employing 1,400 staff coming online in the next six months.
Zoe Wood, "M&S to Close Six Stores as it tries to 'Stay in Tune' with Shoppers", The Guardian, April 20, 2017, © Guardian News and Media Limited or its affiliated companies
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