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Can Dunkin’ Donuts Succeed In San Francisco, Home Of Beloved Mom-And-Pop Shops?

July 6, 2016: 12:00 AM EST
Massachusetts-based Dunkin’ Donuts tried expanding to California 30 years ago but failed – the last stores closed more than 10 years ago, trounced by a “reversed Walmart effect.” In the San Francisco Bay area especially, there’s an abundance of cherished mom-and-pop doughnut shops that have given fits to national chains like Dunkin’ and Krispy Kreme. But, with much ballyhoo, and some instant success, Dunkin’ is back in the Golden State, and once again faces competition from those entrenched family-run businesses like Stan's Donut Shop. San Franciscans – who love to eat out and discover unique eateries – are loyal to the mom-and-pop shops because their products are high quality and affordable, and they offer a good “old school” business culture.
Annie Sciacca, "For Dunkin' Donuts, Small Shops Could Be Big Competition", The Mercury News, July 06, 2016, © Digital First Media
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