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Hospital Adopts A “Room Service” Model To Cut Food Waste

February 18, 2019: 12:00 AM EST
The rate of wasted food for an individual hospital can vary from six to 65 percent, according to a European report. The University of California, San Francisco, Medical Center, however, has implemented a change in its food service that has cut waste by 30 percent, no small achievement in an industry that tosses about $3 billion worth of food a year. The change? Instead of serving meals at predetermined times, it serves on-demand, much like hotel room service: when they’re ready.  The customization does require more labor, so UCSF had to roll out on-demand dining in waves as the labor and budget became available. But each time it was introduced to a new part of the hospital, food waste levels dropped by 30 percent. The hospital is now adding delivery robots to help ease the labor costs associated with the program.[Image Credit: © Ben Kerckx from Pixabay]
Dana Gunders, "Hospital Wastes A Third Less Food After This One Change", Forbes Media, February 18, 2019
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