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Restaurants Can’t Ignore Customers Looking To Avoid Certain Foods

November 21, 2017: 12:00 AM EST
Big restaurant chains are swerving from their standardized approach to foods and beverages to better serve customers trying to avoid gluten and dairy. Customers with food intolerances or allergies, or who are following avoidance diets, have become a market simply too large to ignore. Starbucks, for example, now sells a hot chocolate drink made with steamed almond milk. California Pizza Kitchen offers a gluten-free cauliflower crust for those who don’t eat wheat-based foods. Industry research has found that lactose comes in third, after high fructose corn syrup and GMOs, as America’s most-avoided ingredients. Gluten and wheat came in at No. 7. [Image Credit: © Starbucks ]
Zlati Meyer, "Starbucks, Other Chains Cater to Customers Who Avoid Dairy, Gluten", USA Today, November 21, 2017, © USA Today
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