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Smartphones Have Had A Profound Effect On The Restaurant Industry

November 28, 2017: 12:00 AM EST
Thanks to smartphones, which have penetrated to half of the global population, consumers have a broad array of options for “eating out,” a trend that continues to have a major impact on restaurants themselves. Restaurant meals are diversifying, and becoming available outside restaurants, in the age of mobile shopping and food ordering. Eateries have figured out that they need to provide “compelling” dining experiences to grab attention. In addition, many new players are taking advantage of advanced technology to reach consumers through delivery-only “virtual” restaurants, fully-automated production, etc.  [ Image credit: © Restaurant Engine  ]
Stephen Dutton, "Technology Reshapes the Restaurant", Blog entry, Euromonitor International, November 28, 2017, © Euromonitor
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